Last updated: October 13, 2026
Monterielle accepts payment only through the methods made available by the storefront checkout.
Checkout Currency
The store currency is USD. The amount presented during checkout, including any displayed shipping charge, tax, discount, or other applicable amount, is the amount submitted for authorization. A bank or wallet provider may apply its own conversion or account fee under its separate agreement with the customer.
Available Payment Methods
We accept only the payment methods displayed for the customer during checkout. Availability can vary by device, destination, currency, payment provider, and provider eligibility. A card network, wallet, installment option, or other method is accepted only when it is actually offered in checkout.
Cash on delivery, checks, money orders, bank wires, cryptocurrency, and other offline methods are not accepted unless the checkout expressly provides that method. Do not send payment outside the secure checkout flow.
Authorization and Order Review
Payment must be authorized before fulfillment begins. The payment provider or issuing institution may decline or require additional verification. An order may be held or cancelled for failed authorization, inconsistent billing information, duplicate attempts, an unusually large quantity, suspected unauthorized use, or another security signal. If captured payment is returned after cancellation, it is submitted to the original method.
Payment Information and Security
Complete payment credentials are entered through the checkout services made available by the ecommerce and payment providers. The store uses the limited order and transaction information supplied by those providers for fulfillment, refunds, accounting, fraud prevention, and dispute support.
Do not email full card numbers, security codes, bank credentials, wallet passwords, or account passwords. We may request an order number, checkout email, billing name, or limited transaction reference needed to identify an order.
Declined or Incomplete Payments
If checkout reports a decline or failed authorization, verify the entered details, billing-address match, available funds, and any verification request from the issuer. The store cannot override a provider's decline. Use another method actually offered at checkout or contact the issuer for further information.
Refunds
An approved refund is submitted to the original payment method unless applicable law requires another method. The store will confirm when submission occurs. The payment provider or financial institution controls the time required for the credit to appear. Refund eligibility is governed by the Refund Policy and the verified order facts.
Payment Questions and Disputes
For a payment-status question, contact support with the order number and checkout email, without sending complete payment credentials. Customers retain rights available through their issuer or payment provider. Contacting the store first, when practical, allows the order, tracking, and refund records to be reviewed.
Contact Information
Monterielle
Email: novahheather1561@outlook.com
810 Lovett Ct, Tomball, Texas 77375, United States